Casiplay Casino Verdict
If Casiplay could do just one thing to make itself better than it undoubtedly is, it would be to introduce a UK-based loyalty program or offer some form of player reward, be it cashback, birthday and anniversary bonuses or weekly free spins. Without these, Casiplay is still an exceptional online casino with lots to offer both discerning and new players.
Design & Usability
The futuristic Casiplay logo instantly catches your eye and its colours compliment the dark and aqua blues and purples that are replicated across the whole site.
The animated welcome bonus banner, which features Gonzo from Gonzo’s Quest and other famous slots like Cleopatra and Starburst, makes you want to find out more. However, before you click through to sign-up, you’re invited to scroll further down the homepage to find out more about the package in detail.
We like how the casino’s owner has included some further information about the site’s most popular slots and the fact that there are over 500 of them to choose from. There’s even a mention of how you can play on mobile devices, and a list of some of the software suppliers.
The minimal main menu makes it quick and simple to move from the games lobby to the other pages while the area at the top-right lets you change the default language, open an account or log-in.
Software & Gameplay
It’s a user-friendly and stable platform that hosts a myriad of games from multiple software providers.
You can also get help whenever you need it as the Support button is always visible.
Safety & Security
The casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.
Casiplay also utilises top security protocols such as SSL and HTTPS.
Payments & Withdrawals
There are so many different ways to fund your Casiplay account that you’d be hard-pushed to find one that you’re not happy with.
For example, you can use a debit card such as Visa, online bank transfer, Trustly, Skrill, Skrill 1-Tap, Neteller, Paypal, Rapid Transfer, ecoPayz, Paysafecard, and a myriad of other payment options for international customers.
Withdrawals are usually processed the same day and within one working day maximum, which is very impressive. However, you will normally be asked to verify your account via identification documents before you can make your first withdrawal request.
There two ways in which you can seek help. The first is by completing the online contact form which also allows you to upload documents. The second is to start a live chat session with one of Casiplay’s support agents, and the service is available 7 days a week between 8 AM and midnight.
The casino also has an FAQ section which takes you through a variety of topics such as banking, privacy, verifying your account, bonuses, technical issues, and player rewards.
Bonuses & Promotions
Casiplay has a magnificent welcome package which lets you claim a new reward on days 1, 2, 3 and 4 of becoming a newly funded member.
Deposit £20 on your first day and you can get a 100% bonus of up to £200 and 30 free spins on Starburst. Your second deposit of at least £20 entitles you to another 20 free spins on Starburst while your third qualifying deposit gives you 20 free spins on the Book of Dead slot. Finally, your fourth deposit of £20 minimum gets you a 50% bonus (up to a max of £50) and 30 spins to use on Gold King. The 35x wagering requirements seem quite reasonable. However, we recommend that you read the terms and conditions prior to claiming.
The remaining promotions include networked slots competitions, tournaments, and battles, and monthly bonus offers.
A smartphone or tablet with a web browser and a fast internet connection is all you need to play at Casiplay on a mobile device.
Variety & Originality
There are two games tabs on the main menu – Casino and Live Casino.
The Live Casino has a great selection of Evolution Gaming titles including Casino Hold’em, Dream Catcher, and Lightning Dice along with many different forms of roulette, blackjack, and baccarat.
On the Casino page, there’s a useful search box. Plus, you can browse by genres such as New, Classic, Table Games, Scratch Cards, and Featured Games.
There is a good mix of well-known slots like Bonanza and Avalon, as well as plenty of new titles to check out.
In addition, the Table Games section gives you easy access to a wealth of non-live casino games, including Vegas Strip Blackjack, Real Roulette with Caroline, and Jacks or Better.
Our only criticism is that there are too few video poker games.
Loyalty & Rewards
We’re not sure why, but only non-UK players can participate in the Reward Point program, and we were unable to find any evidence of a separate VIP scheme.