Casino Floor was established in late 2013, and is operated and managed by popular e-gaming company, MT SecureTrade Ltd. Since 2014, its brand ambassador has been star footballer, Rio Ferdinand, who can be seen on various pages throughout the site. Casino Floor is primarily pitched at British and Scandinavian players, and it offers a range of slots, table games, card games, and live dealer games by NetEnt, Microgaming, Play’n GO, Betsoft, NYX Interactive, and Evolution Gaming. But, is its floor polished to perfection or is it looking in need of a good clean?
The Casino Floor website uses a striking black, silver, and gold colour scheme that’s more reminiscent of a sportsbook brand than an online casino. One possible explanation for this is that when Casino Floor first launched, it offered an online sportsbetting platform alongside its casino, but this now seems to have disappeared for unknown reasons.
There’s not a huge amount of information on the homepage – just a simple three-part menu system across the top (Slots, Casino, and Live Dealer) which is repeated via larger icons in the middle of the screen. A modest second menu system lets you view the Promotions, Jackpots, and About Us page.
The scrolling advertising banner (which whizzes past a little too quickly, in our opinion) advertises some of the available games and the welcome package), and nearer the bottom of the site, there’s a brief introduction and a list of recent winners. The list of recent winners is a little odd as after watching it scroll past for a full five minutes, we only saw the same player name and win amounts.
There’s a live chat service that runs every day between 11 AM and midnight, and you can also get in touch via email or online contact form (N.B., not telephone).
It would appear that bonuses and promotions are few and far between at Casino Floor, as there were only two listed on the Promotions page when we last visited.
The first offer regards the £300 welcome package, which requires you to enter specific promo codes and meet certain deposit requirements in return for complimentary bonuses. Make your first deposit of £20+, and you’ll get a 100% bonus of up to £100 plus 25 free spins on Starburst. Make your second deposit of at least £20, and you’ll get a 50% bonus of up to £100 and 25 free spins on King of Slots. Make your third deposit of £20 or more, and you can claim a 50% bonus of up to £100 and 50 free spins on Aloha Cluster Pays. All three offers require you wager both your bonus and deposit through 35 times prior to requesting a withdrawal.
The second offer invites you to celebrate your birthday with 100 free spins. Your free spins gift is automatically credited to your account on your special day, and you don’t need to make a deposit to enjoy them. You must, however, use them within seven days, and the maximum you can win with them is £5,000.
The NetEnt software that powers Casino Floor is also used by Guts, Larry Casino, and Betspin. It’s extremely reliable and, therefore, rarely suffers unplanned downtime, the games load quickly and never lag, and the user interfaces seen in the cashier and lobby are simple to use.
Despite the lack of a mobile page, the ‘About Us’ page confirms that Casino Floor’s games can be played on both desktops and mobile devices. There’s no iOS app or APK file for Androids as you can access the casino using the same URL regardless of how you choose to play.
Casino Floor is licensed and regulated by the UK Gambling Commission, the Government of Curacao, and the Malta Gaming Authority.
The casino uses a verified and secured SSL certificate, a secure URL, and a certified random number generator. You can also view further information about responsible gaming and the site’s terms and conditions, as well as click links that take you to problem gambling support websites.
Casino Floor’s games come courtesy of several notable software manufacturers, including Evolution Gaming, Play’n GO, NetEnt, Betsoft, NYX Interactive, and Microgaming. They encompass classic slots like Mystery Joker and Super Nudge 6000, video slots like Wolf Pack Pays, Crystal Queen, and Poltava, and jackpot slots such as Hall of Gods, Mega Moolah Isis, and Arabian Nights.
If you’re a fan of online casino games, you can enjoy multiple forms of blackjack, roulette, baccarat, video poker, and Texas Hold’em, along with thirteen live dealer games which let you play games like Auto Roulette, Common Draw Blackjack, and French Roulette against live professional dealers.
Although the selection of games is far from meagre, the absence of exclusive game variants is a shame.
You can use any of the following payment methods: Skrill, Neteller, Entropay, Maestro, MasterCard, Visa Electron, Visa Debit, Visa Credit, Ukash, EcoCard, ClickandBuy, Paysafecard, or Bank Transfer. The banking options are very good, but we’d like to see Paypal added.
You can deposit £10 to £5,000 per transaction, but be aware that there’s a 2.5% fee for depositing via Visa and MasterCard. You can withdraw £20 to £5,000 per transaction, and a £2.50 withdrawal fee is applied to all payment methods with the exception of Visa which is charged at 2.5%. Withdrawals to e-wallets and Paysafecard are instant while bank transfer and Visa withdrawals take between one and three working days.
Casino Floor does not appear to offer any form of loyalty/VIP programme.
Casino Land is a nicely assembled online casino that allows you access to an impressive collection of slots, casino games, and live dealer tables. It’s also run by a very reputable operator that’s achieved significant success with other sites like Cashmio, Rizk, Guts, Shadow Bet, and Casino Pop. There are just two things that make it fall short of becoming a firm player favourite – the deposit and withdrawal fees, and more importantly, the apparent lack of a loyalty or VIP scheme. For us, personally, we’d rather play at one of Casino Floor’s more rewarding sister sites.