updated
byAva Louise

Casino Big Apple review

76%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAva Louise
76%
While Casino Big Apple doesn’t quite manage to convey the hustle and bustle of NYC, it still offers a very decent range of games and promotions.https://flo.lindar.com/pages/secure/site-list.faces
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Live dealer games
  • 24/7 support
  • 100% welcome bonus + free spins
cons
  • High wagering requirements
  • No telephone support
about Casino Big Apple
platform
  • Progressplay
owner
  • ProgressPlay Limited
licence
  • UK
launched
  • Dec 6, 2017
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
contact information
  • Online contact form
  • Live chat
social media
  • N/A

Casino Big Apple verdict

New York is the inspiration for Casino Big Apple, a site that runs on the ProgressPlay casino platform and launched in late 2017. It offers players a great variety of games from different software providers including Microgaming and NetEnt, and a 100% welcome bonus to boot.

New games are added to the site every week to ensure that members always have something different to explore. Plus, there are live dealer games which can be combined with live casino cashback offers, reload bonuses, and 24/7 live chat support.

So, is a trip to the city that never sleeps in order? Let’s find out!

design & Usability

It’s a shame that the Big Apple theme only seems to extend to the brand logo which features the words “Casino Big Apple” in gold font, topped with the top half of an apple. There are no New York skylines, nor any famous landmarks such as the Statue of Liberty. So, overall, we feel that way more could’ve been done to make the casino look attractive.

The website’s layout follows the usual ProgressPlay format and is very easy to navigate.

There are links to the Promotions and Support pages at the very top plus buttons that let you log-in, join Casino Big Apple, and change the language.

The latest promotions are nicely presented using a modest-sized banner, which automatically scrolls through the offers and also has arrows which let you manually move through the selection.

The lobby takes pride of place on the homepage, and it includes a series of tabs that let you drill down into the choices available such as Slots, New, and Casino.

customer Support

You can ask for assistance by completing the contact form on the Support page, or if you need an answer more quickly, the live chat service operates 24/7.

In the website’s footer, there are links to the FAQ, Deposits and Withdrawal pages which you may also find useful.

bonuses & Promotions

Add £10 or more to your account once you’ve registered, and Casino Big Apple will give you 100% extra in bonus funds, up to a maximum of £200. Free spins are also included in the welcome offer, but the number of free spins is not specified. The welcome bonus or any winnings from the free spins must be played through no less than fifty times before a withdrawal can be made. We feel that these wagering requirements are unnecessarily high, and are one major drawback of ProgressPlay casinos.

The special offers at Casino Big Apple aren’t unique as they’re available at other casinos on the same network such as Mr Jack Vegas. However, they successfully manage to cater for different types of players by offering rewards such as cashback, reload bonuses, free spins, and so forth. However, any bonuses and free spins are, yet again, accompanied by high (50x) wagering requirements.

software & Gameplay

ProgressPlay provides the software which Casino Big Apple runs on, and from a player’s perspective, it does a very good job of providing a smooth and enjoyable playing experience. The pages and games load nice and quickly and the lobby is well designed. You can also try out games in demo mode, but it would be good to see some exclusive titles included.

device Compatibility

ProgressPlay casinos such as Casino Big Apple are designed to work across all platforms, therefore, mobile apps aren’t provided. If you’d like to check out the site using your mobile device, simply direct your web browser to Casino Big Apple.

safety & Security

The site is jointly licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

Security and safety are covered in detail in the FAQ. There’s a link to the Random Number Generator (RNG) test certificate so that you can play safe in the knowledge that the games provide fair outcomes. Plus, SSL encryption is used to protect your sensitive data.

variety & Originality

There are a myriad of different games to discover as a member of Casino Big Apple.

There are newly-released and featured games, plus an abundance of slots including Berry Burst, Mirror Mirror, Halloween Jack, Coins of Egypt, Planet of the Apes, Fluffy Favourites Fairground, Jumanji, Platooners, Starburst, and Rainbow Riches. On top of this, there are jackpot slots as well such as King Cashalot, Divine Fortune, Treasure Nile, and Tunzamunni.

The casino games selection is fairly broad, and it encompasses Mike Tyson Roulette, 3D European Roulette, Baccarat, Six Shooter, Deuces Wild Power Poker, Blackjack Pro, and more.

For live games, you have both classic and new-style tables, including Great Rhino Roulette, Live Automatic Roulette, and Live Blackjack.

Last, but by no means least, there are several casual games like Poke The Guy, Mega Money Rush, Keno 4, Sunset Delight, Boss the Lotto, Germinator, and Monster Wins.

Overall, Casino Big Apple scores highly on variety, but lacks originality due to its games being shared with other sites on the same software platform.

payments & Withdrawals

Many different payment methods are at your disposal, including Maestro, MasterCard, Visa, Bank Transfer, Paysafecard, Neteller, Skrill, and Pay by Phone.

We feel that the maximum of three days for withdrawal processing is fairly acceptable, and the minimum deposit and withdrawal amounts of £10 and £20 are OK too.

VIP Programme

The network-standard VIP scheme lets you collect loyalty points to boost your progress up the five different VIP levels. You can see how many points you must collect to qualify for each level by looking at the VIP page.

Some benefits are only offered to high-level players, but there are many attractive perks to look forward to such as personalised gifts, VIP support, anniversary bonuses, a dedicated account manager, and the ability to convert your comps into bonus cash.

The VIP scheme is open to anyone who makes a deposit at Casino Big Apple, so you needn’t worry that you have to wager wads of money to qualify for membership.

conclusion

Personally, we prefer some of the slicker sites on the network that make more out of their themes and tweak the standard welcome bonus. Mr Jack Vegas is one such example. However, image isn’t everything, so if you’re not put off by the 50x wagering requirements, you should find that there’s a sufficient variety of games and special offers available at Casino Big Apple to keep you entertained at home or on the move.

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about Casino Big Apple
platform
  • Progressplay
owner
  • ProgressPlay Limited
licence
  • UK
launched
  • Dec 6, 2017
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
contact information
  • Online contact form
  • Live chat
social media
  • N/A