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Cash Arcade Verdict
Overall, Cash Arcade is a good addition to the Jumpman’s family, with a varied game library and top slots from leading software providers. The site could improve by aiming to create a Live Chat on their website directly, as well as ensuring 24/7 Customer Support service. As well as this, despite having a good selection of categorised games, the overall site’s design and navigation could be improved, by clearly specifying payment methods and FAQ’s on the homepage menu. Despite this, the site has a lot of potential and is licensed by the British Gambling Commission, which ensures that it is well regulated and follows the industry’s high standards.
Percentage score
Design & Usability
Cash Arcade has a decent layout and a good category menu for different game types, which are easy to navigate and search through. However, the homepage navigation sections could be better, as there is no clear payment methods section and it was not easy navigate to the FAQs also.
Software & Gameplay
Currently, there is only a web version of the site, meaning that it has no app but only versions that can be accessed from PC, tablet and mobile.
Despite the game selection only having just over 650 games, it is powered by leading software providers, such as Eyecon, Yggdrasil and others.
With titles like 9 Masks of Fire, Reel King and Big Bass Bonanza, the selection is greatly varied and includes categories like table games, live casino games and jackpots.
Safety & Security
Cash Arcade is operated by Jumpman Gaming Limited and is licensed by the British Gambling Commission. It is worth noting that for players outside of Great Britain the site is regulated by the Alderney Gambling Control Commission.
The site has an SSL secured link, which ensures secure payment and personal details processing.
However, the site lacks 24/7 customer support and only has two contact options – email and a Facebook messenger page.
Payments & Withdrawals
For UK players, there is a range of payment and withdrawal options, such as major credit and debit cards – Visa, Maestro, Mastercard; as well as Paysafecard, Pay by Mobile and Paypal.
The site ensures that all payments are secured and are processed within the 1-3 business days timeframe.
Customer Support
The site offers two contact options alongside the FAQs page (which is fairly limited) – an email address and a Facebook page to message. However, there is no phone number or a live chat option, meaning that there is a lack of 24/7 customer support.
Bonuses & Promotions
The casino has a good range of promotions up for grabs, including a no-deposit bingo bonus where new players will receive 20 Free Spins on Chilli Heat.
Alternatively, there’s also a generous welcome bonus up for grabs, which offers players up to 500 free spins on Starburst. To claim players are required to deposit a minimum of £10. After depositing, players will receive a free claim of the “Loot Chest” with various prizes, like free spins and Amazon vouchers.
Alongside regular promotions, there are limited-time offers like Euros Free Spins and Summertime Splendour. There are rewards for regular players who follow the new promotions.
However, the site does not have a VIP club or any personalised perks that could possibly come with it.
Terms & Conditions: New Players only. No deposit required, valid debit card verification required. £8 max. win per 10 spins. Max bonus conversion £50. 65X wagering requirement. Full T&C’s apply.
Device Compatibility
There are two versions of the site – desktop and mobile, meaning that it is compatible with PC, tablet and mobile devices, with all games in instant-mode ready to play anytime, anywhere!
Variety & Originality
Slots make up most of the game options, and with recognisable online gaming providers, this site has a good selection of games in varied categories, although it is still limited in comparison to other online casinos and could be expanded further.
Loyalty & Rewards
Cash Arcade offers regular promotions that are rewarding for players that frequently play at the site. These compliment the loyalty scheme of four different levels, which players can join and go up in as they earn points and collect trophies through playing various games and depositing bigger amounts over time. Each level has dedicated prizes and reward bonuses, such as winning up to 500 free spins for every 5 collected trophies.
Unfortunately, the casino does not offer a VIP club or personalised perks, which can be a disadvantage for some.
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