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Betsafe Casino Verdict
Betsafe is a cool site, from the occasional use of photo art to the red, black and white design. The site is easy to use, despite offering a lot of different things, but some areas of the site fare better than others. Casino play doesn’t seem to get an equal share of the promotions and loyalty rewards. However, the game selection is impressive at almost 600 games, while live dealer fans will certainly get a good offer here. Betsafe is worth visiting, to see if it appeals to you.
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Design & Usability
First impressions at Betsafe are of a very sleek site, which has a striped grey/black background (which is a small thing, but looks so much better than plain black) and red menus. The site uses a mixture of art from the games and original photography to add colour, but the design is mostly about looking stylish. This may or may not appeal, but in any case, it does look modern and crisp.
The registration process is pretty simple- after one form you’ll be free to explore the site. Once logged in, the site feels larger and more detailed. The whole screen space is used, so you don’t have the common squashed appearance of text and graphics. The top area has pop-up messages about new promotions, which hare not as intrusive as it sounds, plus a language selector and help links. The site is fairly minimalist, but also makes room for clear terms and other information. A very well-made site.
Software & Gameplay
The Betsafe Casino game section has a sidebar for finding sub-categories of games. This includes a most popular area, a search box and a button to make the background white instead of black, which may be helpful for some people’s eyesight. A nice usability touch.
The slots load in a snap here, with a fairly big space and a generic background. The overlay does look nice though, in a faded grey which doesn’t intrude on your game. You have a search box, account controls and cashier. There’s also the handy option of up to 4 games in view, if you like to play several slots at once.
Safety & Security
Betsafe Casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. You’ll also notice a responsible gaming area, with links to helpful organisations like GambleAware.
The site has a section explaining fairness and uses 3D secure protection for your card payments online, as well as the usual encryption.
Payments & Withdrawals
The depositing section offers a simple expanding panel, with a list of payment methods. You can complete this in seconds. There are no fees, but minimum withdrawal starts at £20. They do seem to be pretty speedy to complete, however.
The site accepts MasterCard, Visa, PayPal, Neteller, Skrill, EntroPay, PaySafeCard and Citadel Instant Banking, a very nice selection.
Customer Support
The help button gives you links to live help and the help centre. The latter also offers email and phone options. These methods are open 24/7 and seem to be very good, with fast responses and professional answers.
The help area also contains a huge knowledge base, with a search function. You should have no issues finding information here.
Bonuses & Promotions
The promotions area on Betsafe makes the terms for each offer very clear, which is great for newcomers. There’s also some simple artwork for each offer. This site has three welcome offers, tailored for sports, live casino and slots. The slots offer is made up of three deposit matches, with 100% up to £250 on your first, 50% up to £250 on your second and 100% up to £500 on your third. Each one also comes with free spins, which is good for a little extra taste of the games. These bonuses have a standard 40x wagering requirement. The live casino bonus gives a simple £20 bonus when you bet £20, while the sports option doubles your first deposit up to £30.
The main site offers are varied, but at the time of writing, there was not a lot on offer for slots players. There are several sports promos on site and some special live casino offers, a big plus point if that’s your style. There are poker tournaments and draws too, but no staple slot promotions.
Device Compatibility
Betsafe provides a full guide page to tell new users about the site’s mobile casino options, a very helpful touch. This includes links to help you download both iOS and Android apps, so the two major phone families are catered to here. All users can also access a mobile version of the main site.
The mobile site offers everything the main site does, including the sports and poker sections. The system for finding games is pretty smart, with filter buttons and swipe controls. The design perfectly matches the main site.
Variety & Originality
There’s a good set of providers at Betsafe, offering some of the latest HD slot games. Play ‘N Go’s Viking Runecraft is present for some fantasy action with top artwork, while Bloodsuckers II by NetEnt offers some stylish vampire hunting. The site features this game a lot, since it matches the colour scheme. You’ll also see Betdigital, Lightning Box, Nyx, Elk Studios and more- in fact, there are 567 video slots here! That’ll keep most players busy for a long time.
The site has 10 roulette varieties, plus blackjack, video poker and several other table games. Super Wheel roulette is a stand-out title. There are 57 live casino games here by Extreme and NetEnt, which is no doubt why this site has dedicated promotions. Don’t forget the poker and sports betting, too.
Loyalty & Rewards
Poker players can earn loyalty points at Betsafe, then later convert them to credit. This also decides your VIP level. However, there does not appear to be a matching program for slots play. There are VIP poker rooms too, but again, no details are given for special rewards for regular players. The site will give consideration to certain players at their discretion.
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