At the time of writing our review, BetRegal Casino is just over a year old, and it’s owned by a company called The Regal Group which specialises in online sports betting and casino games. More and more frequently, you’ll find instances where sports book operators decide to branch out into the online casino market, which is good news for anyone who enjoys a flutter on the footie or horses while also taking a spin on popular slots or playing table games. But, does being a jack of all trades means that BetRegal fails to meet expectations with its online casino?
Clicking through to the main BetRegal website takes you landing page where the various online offerings are laid out for your delectation on a bright-purple menu. You can use the menu to visit one of five different pages: Sports, Live Sports, Casino, Live Casino, and Promotions.
We like that the unique orange-and-purple colour scheme remains consistent no matter which portal you visit, and it’s also rather clever that the brand uses a crown in its logo.
On the landing page, there’s an image of a throne sitting in an empty great hall, and you can click through the ads to the right of it using the left and right arrows to see the different welcome offers that are available.
If you choose to click on the Casino link on the main menu, you’ll get straight to the heart of the action, and also be able to instantly view all of the special offers that are relevant to online casino players.
If you need assistance, simply click on the “Live Support” button at the top-right of the site.
No telephone support is offered by BetRegal Casino, but you can contact the team using live chat or email. You can expect a response to your email within just a few hours, but it’s unclear whether the live chat service operates around-the-clock or only during specific times.
For the purposes of this review, we’re only looking at casino-related promotions, and at the time of writing, there are three to take advantage of.
The first is the welcome bonus package which is advertised as a “125% Welcome Bonus”, but is actually awarded as two separate bonuses. The first deposit bonus allows you to claim 75% extra when you add £10 or more to your account while the second deposit bonus lets you claim 50% extra when you deposit at least £10. The total maximum that can be claimed is £300. You also receive 25 free spins once you’ve made two qualifying deposits at the site.
We recommend that you read the terms and conditions prior to requesting your welcome bonus as only certain software providers’ games count towards the 48x wagering requirements.
When you top-up your account in future, you have the chance to get a 20% reload bonus provided your deposit is valued at £10 or more. Again, only certain software providers’ games count towards the wagering requirements, which are thankfully a little lower than those for the welcome bonus (N.B., 37x).
The third special offer is a monthly one, which is due to change next month. But, to give you an idea of what promotions you may encounter, the one for July 2018 combines both sport and casino. If you play a bet worth at least £10 on any English Premier League during the course of the month and lose, you’ll receive up to £25 of your losses back as a casino bonus.
BetRegal Casino operates on EveryMatrix software – a platform which usually (N.B., at casino-only sites like Spinson) gives you access to an extensive choice of games from twenty-five different software providers. Sadly, the owners of BetRegal have only opted to offer eight software companies’ games: Genii, Microgaming, Multislot, NetEnt, NYX, OddsMatrix2, Playson, and RCT, which means that there are considerably fewer games to choose from.
The games lobby includes a search box as well as filters for the different types of games and software companies, and you have the option to play titles for fun or for real.
Although the FAQ page mentions that “the downloadable application for mobile devices is only supported by Android and iOS devices”, we were unable to find any BetRegal apps in the GooglePlay and Apple Store. However, the same page also states that the website is supported by all mobile devices that can display a webpage. So, providing you have a mobile web browser, you can use it to access your BetRegal Casino account.
BetRegal Casino is licensed and regulated by the UK Gambling Commission. The website uses SSL encryption technology to ensure that any sensitive information is kept secure. All of the games have been independently tested by either Technical Systems Testing (TST) or eCOGRA to ensure that their outcomes are completely random and unbiased.
As we mentioned earlier, BetRegal Casino offers you a choice of eight different software providers, which means that it has considerably fewer games than most other brands operating on the same software platform (e.g. EveryMatrix).
The games are categorised into the following sections, and we’ve also included some examples of each:
Popular – Cherry Blossoms, Crocodopolis, 300 Shields, Bangkok Nights, Blackjack High Limit;
Jackpot Games – Mega Fortune, Divine Fortune, Silverball, Flex Game, Hot Bingo;
Video Slots – Burning Desire, Cashapillar, Genie’s Gems, Big Top, Deck the Halls;
Classic Slots – Cosmic Cat, Double Magic, Flying Ace, Cash Clams, Double Whammy;
Table Games – Pontoon, Double Exposure Blackjack, Single Deck Blackjack, French Roulette;
Video Poker – Joker Wild, Joker Power Poker, Aces and Faces, All American;
Other Games – Germinator, Premier Trotting, Keno 7, Four by Four, Super Bonus Bingo.
There’s also the option to visit BetRegal’s Live Casino site where you’ll find live dealer tables hosting Poker, Hold’em, Roulette, Blackjack, and Baccarat.
You can use Skrill, Neteller, MasterCard, Visa, EcoPayz or Wire Transfer to fund your BetRegal Casino account. You can deposit and withdraw £10 or more at a time, and the withdrawal timeframes are up to 24 hours for e-wallets, 2 to 3 business days for wire transfer, and 4 to 5 business days for credit/debit cards.
The casino does not appear to operate a loyalty scheme or VIP programme, which is disappointing.
While the choice of casino games and slots is by no means as extensive as other online casinos operating on the EveryMatrix platform, and the absence of a VIP scheme may bother some players, BetRegal Casino may suit your needs if you enjoy both sports betting and online casino games.