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Smashing Casino Verdict
Smashing Casino looks good as a whole, but we advise you to approach the site with caution due to the lack of a UK gambling license. Other points that might put you off joining are the £100 minimum withdrawal requirement and the lack of well-known games.
Percentage score
Design & Usability
Smashing Casino uses bright comic book-style graphics and an eye-catching yellow and blue colour scheme. The main menu is nicely laid out so that you can easily move between the key pages of the site (Promotions, Banking, Support, Getting Started, and VIP), and there are quick-access buttons that let you start a live chat session, create an account or log-in. The homepage also lets you browse the lobby via eight different categories without having to be logged-in.
Software & Gameplay
Smashing Casino primarily runs on Betsoft software, although you also have access to other gaming providers’ titles such as Fugaso, GS, and GameArt. All games can be played in Free Play or Real Money mode.
Slot games load quickly in a basic but neat overlay, allowing you to quickly dive into games without any fuss.
Safety & Security
Smashing Casino is licensed by the Government of Curacao, and it uses a random number generator as well as SSL security. It publishes its policies on privacy, security, fair gaming, and responsible gaming. As the operator is not regulated or licensed by the UK Gambling Commission, you will not be covered/protected for any withdrawals or deposits that you make at the site.
Payments & Withdrawals
You can use any of the following payment methods: Visa, MasterCard, Visa Electron, Maestro, Paysafecard, Neteller, Skrill, Giropay, and ecoPayz.
The withdrawal policy requires you to provide ID before any withdrawals can be processed. Once your account is verified, withdrawal requests are processed within five business days.
We were shocked to see that the minimum amount you can withdraw is £100. You are also limited to withdrawing £5,000 in any 30-day period.
Customer Support
The customer service team operates 24/7, and can be contacted via email, live chat, or telephone. Plus, there’s an online FAQ which covers common queries. You should be aware that the telephone line is only manned between 9 AM and 10 PM GMT and as it’s a Cyprus number, you’re likely to be charged significant fees to call it from the UK.
Bonuses & Promotions
The New Player Welcome Bonus offers you 300% up to £1,000 on your first deposit of £10 or more. The bonus is subject to 33x play-through before any withdrawal can be made.
For selected payment methods, namely Neteller, Skrill, and Postepay – a special 15% Payment Method Deposit Bonus is available on all re-deposits of £20 or more. The wagering requirements for this bonus are 25x bonus plus deposit.
From time-to-time, you may be eligible to claim free spins or special bonuses through the site’s Promotions page.
Device Compatibility
As Smashing Casino uses HTML5 web design, you can play at the main website using a mobile device. There are no dedicated mobile slot apps for the site, however.
Variety & Originality
The selection of games seems fairly original as it consists of lesser-known titles by software manufacturers such as Fugaso, GameArt, GS, and Betsoft. However, this has its downside if you’re hoping to play slots and table games by suppliers such as NetEnt, Playtech, and Microgaming.
There’s a decent variety to choose from, including video slots like Mega Power Heroes, Book of Tattoo, and Sin City Nights, card and table games (although there are no live dealer tables) including Roulette Pro, Casino Hold’em Poker, Baccarat, Blackjack Switch, Caribbean Poker, and American Roulette, keno, video poker, classic slots, VIP games, and micro-bet (budget-friendly) games.
Loyalty & Rewards
The VIP loyalty programme gives you one comp point for every £10 wagered. Once you have 100 points, you can exchange them for a £1 bonus. However, as you move up to higher loyalty tiers, you can accumulate comp points more quickly. For example, Black level players earn 20% more points than Silver level players.
There are four tiers in total – Silver, Gold, Platinum, and Black. To become a Silver member, you must wager at least £1, and to reach Gold, Platinum, and Black levels, you must wager at least £5,001, £15,001, and £25,001 respectively. The higher tiers benefit from a dedicated VIP manager, invitations to special events, and birthday bonuses.
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