updated
byAva Louise

Ruby Riches review

76%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAva Louise
76%
Ruby Riches offers a sparkling selection of mobile-optimised games.
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score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • 200% welcome bonus
  • Live casino games
  • Good mix of software suppliers
cons
  • £2,000 maximum daily withdrawal
  • Withdrawal processing can take up to 72 hours
about Ruby Riches
platform
  • Nektan
owner
  • N/A
licence
  • UK
launched
  • Jul 1, 2018
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • PayPal
  • Pay by Mobile
contact information
social media
  • N/A

Ruby Riches verdict

If there’s one online casino platform that’s achieved significant success over the past few years, it’s Nektan. And, one of its flagship brands is Ruby Riches.

Ruby Riches launched in mid-2017, and it benefits from Nektan’s mobile-first software platform and an exceptionally large library of slots, live dealer games, and casino games. There are plenty of promotions for players to get stuck into as well, including a three-part welcome package, free spins redeposit offers, match bonuses, VIP tournaments, win boosts and VIP benefits.

But, is Ruby Riches really the precious gem that it sounds?

design & Usability

The landing page uses the usual Nektan website layout, but to each side of it, you have a glass surface covered in glittering rubies, which are slightly out of focus. The brand logo includes a ruby too, yet it still feels like more could be done with the precious gemstone theme.

The ads rotate through the welcome package and latest offers, and underneath them, there are featured games from some of the most popular game categories.

The only menu that’s available on the landing page is at the top-right, and it simply features Most Popular, Top Slots, and Casino Games. There’s no sign of any Promotions or VIP pages, nor a registration area or live chat launch button. By trial and error, we found that clicking the “Play Now” link in the ad banner loads a sign-up form, and clicking “View All” next to the highlighted games takes you to the actual homepage.

The page load times seem rather sluggish too, and we’ve found this to be the case with a few other Nektan casinos.

customer Support

There are three support methods at Ruby Riches – email, telephone, and live help. Although they’re not available 24/7, the live help and telephone line is operational between 8 AM and midnight, 7 days a week while emails are responded to within 48 hours.

bonuses & Promotions

At the time of writing this review, Ruby Riches doesn’t offer a no-deposit bonus, but it does allow players who wish to fund their accounts a hat-trick of welcome bonuses. All three bonuses (N.B., details of which can be seen below) have reasonable 30x wagering requirements.

To qualify for the welcome package, your first three deposits at Ruby Riches must each be worth £10 or above. In return, you will qualify for:

  • 1st deposit – 200% bonus up to £50 and 50 spins on Starburst;

  • 2nd deposit - 100% bonus up to £200;

  • 3rd deposit - 50% bonus up to £250.

The Promotions page is regularly updated, although it frequently offers free spins and bonuses as part of redeposit special offers called Free Spins Frenzy and Bonus Booster. There’s also at least one monthly special promotion which, when we last visited the site, was a VIP cash stake tournament offering the lucky winner a holiday in the Caribbean.

software & Gameplay

Ruby Riches uses Nektan casino software, which is a “mobile-first” platform that performs equally well on desktops and mobiles. You can play games for fun or with real cash, and browse the lobby using a variety of categories as well as a search facility.

Games launch in a new browser window, which can be extended to full-screen if you prefer. At the bottom of the screen, you’ll find recommended games while the top of the game screen lets you read the rules, view the paytable and adjust the sound settings.

device Compatibility

We were unable to find any information regarding device compatibility, but you can rest assured that all Nektan casinos are mobile-optimised. When you log in to your account via the Ruby Riches website using a mobile browser, the site automatically adjusts to fit your screen, and the games and menu can be accessed via taps and swipes.

safety & Security

Ruby Riches is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar. Links to the terms and conditions, privacy policy, and information on responsible gaming are provided at the bottom of the website. A Random Number Generator (RNG) is used to ensure fairness, and all payments are encrypted using SSL prior to transmission.

variety & Originality

The selection of slots at Ruby Riches can be likened to an infinity pool as the list seems to go on forever. You can enjoy some of the most popular titles from IGT, NetEnt, Microgaming, Nektan, NextGen, Elk Studios, Blueprint Gaming, and Lightning Box, including Pharaohs Wild, Beautiful Bones, Starburst, Cleopatra, Bonanza, and Thunderstruck II.

There’s also a large collection of progressive jackpot slots (e.g. Genie Jackpots and The Pig Wizard), casino games (e.g. Pontoon and Blackjack with Lucky Lucky Bet), live dealer games (e.g. Dream Catcher and Immersive Roulette), and casual games (e.g. Balloonies Swap ‘n’ Pop and Tripoll).

payments & Withdrawals

You can deposit amounts of £10 and above and withdraw £20 or more per transaction. Withdrawal requests are processed within seventy-two hours.

The payment options you can choose from includes Visa, Maestro, MasterCard, Skrill, Neteller, Paysafecard, Pay by Mobile, and Paypal.

VIP Programme

The Privileged Club is for “the VIP Elite”. It’s an invitation-only scheme which allows the most loyal members and high-rollers to enjoy a range of VIP perks such as anniversary bonuses, VIP hospitality, reload bonuses, birthday bonuses, and dedicated account managers. 

There are three VIP levels, and to qualify for the lowest level, you need to have deposited at least £2,000 to your account.

conclusion

The biggest attraction of Ruby Riches is its glittering collection of games that can be played on all manner of devices. There’s also a pleasing mix of promotions and a regular supply of new games. And, if you’re eager to get your foot in the door of the invite-only VIP programme, you can get in touch with the VIP to ask to be considered.

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about Ruby Riches
platform
  • Nektan
owner
  • N/A
licence
  • UK
launched
  • Jul 1, 2018
payment methods
  • Debit/Credit Card
  • Neteller
  • Paysafecard
  • Skrill
  • PayPal
  • Pay by Mobile
contact information
social media
  • N/A