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PlayClub Casino Verdict
The main drawback with PlayClub Casino is the forty times wagering requirements, which some players may feel are too high to make them want to take advantage of any bonuses or free spins offers. Apart from this, the casino boasts a great range of games (particularly online slots) and attractive VIP rewards.
Design & Usability
PlayClub Casino uses a grey, white, black, and blue background, and a pair of dice for its logo which is displayed at the top-left of the website. The graphics are limited, but the rotating advertising banner adds colour and excitement by showing you information about the welcome bonus package and the newly-added games.
At the top-right of the website, you can change the default language, launch a live chat session, log-in, or open an account. Down the right-hand side, there’s a scrolling list of recent winners. The main menu systems sit along the top. The first menu lets you move between the three main game types: Casino, Live Casino, and Scratchcards while the second menu gives you access to Games, Promotions, VIP Club, and Help.
The only design flaw we encountered was the scroll bar which is too similar in colour to the dark background and is, therefore, a little hard to spot.
Software & Gameplay
Several successful online casinos use Aspire Global’s software, including Karamba, Extra Spel, and Peters Casino. It’s a secure and reliable platform that offers easy banking options, stable connections, and an extensive help database. Another perk is that you can try most games out in demo mode to get some practice in before you play with real money.
Safety & Security
PlayClub Casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. Your personal information and payment details are protected by 128-bit SSL encryption, and the site’s Random Number Generator software has been independently tested and signed off by iTech Labs.
Payments & Withdrawals
The banking methods include e-wallets, bank transfers, credit cards, and debit cards such as Visa, MasterCard, Neteller, Skrill, Trustly, Sofort, Bank Transfer, Wire Transfer, Entropay, Giropay, Paysafecard, Euteller, Instadebit, and Fast Bank Transfer.
Cash-out requests are processed within forty-eight hours from receipt, and once approved, they take as little as a few hours for e-wallets to between three and five days for credit/debit cards to reach you. The minimum and maximum withdrawal amounts are £10 and £15,000 respectively.
The level of customer support is excellent, but it’s not available 24/7. You can talk to the agents via email, live chat or telephone between 6 AM and 11 PM GMT from Monday to Sunday, and there’s a Document Uploader provided on the Help page for times when you need to provide copies of identification or upload screenshots.
Bonuses & Promotions
As far as we can tell, some promotions are sent directly to players via SMS and/or email, which may be why there are only two offers listed on the Promotions page. One is the welcome bonus and the other is the VIP programme, the latter of which we’ll be looking at further into this review.
The welcome package offers you a 100% bonus of up to £200 plus twenty free spins when you make your first deposit of at least £20. If you follow this up with another deposit of £20 on your second day as a member and a further deposit of £20 on your third day, you’ll receive forty free spins on each occasion. The wagering requirements state that you must wager your bonus and your deposit amount forty times before your winnings can be converted to real cash and withdrawn, and for the free spins, you must wager forty times the sum of your free spins winnings plus the deposit amount.
Although PlayClub Casino’s owners have omitted to include any information about mobile gaming, we know from experience that Aspire Global software uses HTML5, which means you don’t need to download an install a dedicated mobile app. Instead, you simply visit PlayClub Casino using your web browser.
Variety & Originality
When it comes to variety, PlayClub Casino will make you feel spoilt for choice with its vast range of slots, casino games, and live casino games from fifteen of the world’s biggest software suppliers, including WMS, Microgaming, NetEnt, Amaya, Quickfire, Bally, Play’n Go, and Evolution Gaming.
There are classic slots like Fire Joker, Hot Cross Bunnies, Monte Carlo, and Jackpot Jester Wild Nudge, plus video slots such as Reel Bandits, Fruity Friends, Thai Sunrise, Miss Kitty, Divine Fortune, Egyptian Magic, Twin Spin, and The Legend of Shangri-La Cluster Pays.
The casino games include non-live and live versions of popular card and table games, including Live French Roulette, Live Baccarat, Joker Poker, Jacks or Better, Classic Blackjack, and Live Baccarat Squeeze.
Under the title of Scratchcards, you’ll find both scratch cards and casual games that range from Disko Keno, Golden Island, and 7 Boom to Bingo Bonanza, Flowers of Spring, and Lollipop.
Currently, there appears to be just one exclusive game to enjoy at PlayClub Casino called Club Pearl.
Loyalty & Rewards
PlayClub Casino operates a seven-tier VIP programme which is exclusive to sites using Aspire Global software. You automatically join Level 1 (New Member) on making your first deposit, and you can then start working your way towards the other levels such as Bronze, Silver, and Gold by earning comp points as you play. The benefits include weekly free spins, birthday bonuses, faster withdrawals, and access to live tournaments, and if you’re invited to join the Premium or Prestige VIP scheme, you could also enjoy personalised offers and a dedicated account manager.