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Parklane Casino Verdict
Parklane Casino has a sophisticated style and will appeal to fans of the classier side of casino gambling, especially with the live dealer games. The slots selection is pretty good and offers some unusual titles- note that the selection partly depends on your region. However, the site has a few downsides too, with payments being tricky and promotions being thin on the ground. Take a look and see if Parklane appeals.
Percentage score
Design & Usability
Parklane Casino definitely aims for the classic image of high-quality, luxury casinos with glamorous people and sparkling riches all around. The site background shows a mock-up of a very opulent casino floor, complete with ladies in expensive dresses. All the site logos and fonts reflect this high-class style too. Though it may not be to all tastes, the site has made a big effort to create a complete theme.
After filling a simple two-page registration form and validating email, you will have full site access. The site is easy to navigate, with your typical top bar holding links and your account info. A sidebar of options is used for finding sub-pages. Live chat is shown on all pages- in fact, it invites you to talk to staff, which is nice if a little intrusive. The account and support areas appear on pop-ups, a little incongruous with the rest of the site, but it’s no big deal.
Software & Gameplay
The slots are shown on tiles here, with options on the left to sort by categories and sub-categories. You also have a useful search box.
When you pick a slot, the view changes to an overlay. The game appears nice and big, with a plain black background. This has a thin top strip with more games links, a cashier button and live chat shortcut. You can go full-screen if you want no distractions. Loading times are pretty short.
Safety & Security
Parklane Casino has SSL encryption to protect your information on-site. You’ll also see a responsible gaming section with links to helpful groups like GambeAware who deal with problem gambling.
This site is licensed and regulated by the government of Curacao. Fair play is ensured by a random number generator tested by Gaming Laboratories International.
Payments & Withdrawals
The deposit area has a very simple interface, with methods listed on tiles. Withdrawals seem to be a little show here, needing several days to process before the usual transfer times.
Parklane accepts MasterCard, Visa, EntroPay, SoFort, PaySafeCard, Eco, Cashlib and bitcoin. It’s nice to see bitcoin there, but e-wallets are lacking here.
Customer Support
The support link opens a help centre, with a neat arrangement of FAQs and game rules. It’s a handy page for finding quick answers, plus you can see the site contacts. This would be more convenient if it didn’t use a pop-up, but you can’t have everything.
Parklane Casino can be reached by email or live chat. There is no phone option, but the team is available 24/7. Responses were a little slow and curt when we used the service, but hopefully that’s not representative of the whole team.
Bonuses & Promotions
The welcome bonus is simply massive here- your first deposit can be matched by 200% up to £2,000! Definitely aimed at high rollers, but of course you can choose any amount. The bonus and deposit must be wagered through 33x times before withdrawing, an unusual number to choose.
The site is quite low on promotions, otherwise. You can claim a 15% bonus with deposits by certain e-wallets and other payment methods, or you can claim certain freebies if you’re eligible. There’s no explicit criteria for this, so don’t hold your breath.
Device Compatibility
Parklane Casino does not have any mobile casino apps, or a page to detail their mobile site, but you can find it just by searching on your mobile or tablet browser.
The mobile page for this site uses a lot less art, but it does fit the smaller screen pretty well. You have a sliding menu to save space and tap buttons for live chat and login. The games are squashed in a little, but easy enough to spot and select. The games have mobile versions with tap controls.
Variety & Originality
Parklane Casino has a mixture of interesting video slots, some of which are not seen all that often on other sites. These come from the providers Fugaso, GS, GameArt and Betsoft. Fugaso’s Cosa Nostra provides a Godfather-like theme and Trump It is a very tongue in cheek way of poking fun at American politics. Betsoft’s After Night Falls is a very well animated mystery game. There are 11 progressive games here for the big money chasers.
You have a fair table game selection here, with roulette, blackjack, poker, baccarat and more. Caribbean Poker is a good choice here. You’ll also see some casual games and a live casino section, by Extreme.
Loyalty & Rewards
The VIP page on Parklane Casino can tell you a bit about their loyalty rewards. As you play on site, you gain points and can later convert them to cash, 100 giving you £1.
There are four tiers here, with the amounts needed shown very clearly- £5,000 to get off the starting tier. This gives you 5% more bonus points. The site also offers dedicated VIP managers, special events and special prizes for VIPs, but it’s unclear which tier unlocks these rewards.
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