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Mr Smith Casino Verdict
Mr Smith Casino is a good site with a lot of strengths, from a good design to great mobile options. There’s no shortage of games here, though you also won’t find anything special. Customer support is friendly and well advised, plus the site has good cashier options. This is not the casino site to end them all, but it is a contender and worth looking into.
Percentage score
Design & Usability
The Mr Smith site uses a smooth, green texture which looks a little like fine fabric. The top half of the page is dominated by offers and new slots. Look out for the cute Boston Terrier pup mascot! The lower half shows the site’s top games on tiles. It’s a simple and effective design which strikes a balance between fun and style.
Navigation is simple. You can use a row of buttons below the main ad to reach different parts of the site. Your account section is at the top right, or top left you have a sliding menu which reveals a few more options for getting around. Registering is quick and easy to follow.
Software & Gameplay
Games are arranged in tiles here, with simple tabs to view slots, casino, table games and so on. You can search by title to avoid too much scrolling. There could do with being more sub-sections to narrow things down, but it’s still a good setup.
Games load in a nice, big window with a background to suit the title. The overlay is very simple; a bottom stripe for quick deposits and a top stripe with account controls and navigation. It’s a good layout which doesn’t get in the way of the game but still provides some useful tools.
Safety & Security
Mr Smith Casino is operated by BML Group Ltd and you can find full details of the company and license on the site footer. The site is licensed and regulated by the Malta Gaming Authority and UK Gambling Commission.
You have a responsible gaming section here with links to helpful organisations like GambleAware. The site also has a fully secure connection and follows the PCI Security Standard.
Payments & Withdrawals
You have quick deposit and withdraw buttons at the top right of the site. Depositing is very quick, using a floating panel. Withdrawals are claimed to be processed within 24 hours, so you should find they arrive quicker than the average 3-5 days.
Mr Smith Casino accepts PayPal, Neteller, Skrill, PaySafeCard and Entropay, a nice selection of online options. Card users can also choose Visa and MasterCard.
Customer Support
The help button on the site top gives you a choice of instant live chat, or more contact options. This takes you to a full support centre page, with very detailed and useful FAQs, along with the ever-useful option to search them.
Mr Smith Casino can be reached by phone, email or live chat. Email boasts a typical response of 30-60 minutes and these options appear to be 24/7, so all in all, coverage is great here.
Bonuses & Promotions
Mr Smith Casino opens with a modest but nice welcome bonus, offering a 100% match on your first deposit, up to £400. This has a pretty standard wagering requirement of 35x playthrough. Players looking for free spins as part of their welcome package will come away disappointed though.
Otherwise there are not many offers here, but the ones we’ve seen are interesting. There are daily deals which offer different treats each day; for example, Mondays have 20 free spins, Tuesdays give a £5 bonus for a £20 deposit and Thursday has a 50% bonus up to £15. A very interesting promotion giving away 4 gold packages and 4 silver packages to the European Championship of Roulette in Malta was live at the time of writing. This kind of big, snazzy, exciting offer certainly will capture the attention of players.
Device Compatibility
There is a very useful mobile explainer page on Mr Smith Casino which makes it clear how to get this site’s apps. You can get apps on both iOS and Android, with instructions for installing the latter. The app is a lot similar to the mobile site.
The mobile site and apps are strong here, with the same design scheme as the main site and a compact small screen view. You have full access to the best mobile slots and the games look good, even the table games which can be hard to squeeze onto small screens.
Variety & Originality
There are hundreds of slots on Mr Smith Casino, from big developers like Microgaming (with Jurassic Park) and NetEnt (with Jack and the Beanstalk). You’ll see some more casual games too, like Piggy Riches. The site offers a big selection of jackpot games, 33 in total, from Mega Moolah to Arabian Nights.
The table games are somewhat thrown together, but there is a pretty broad selection, with differing variations of roulette and baccarat. You’ll also find a handful of video poker games and some live dealer games from Evolution, letting you see real dealers despite being warm and cosy at home!
Loyalty & Rewards
There is no mention at all of any VIP programme or loyalty scheme on Mr Smith Casino! The support staff were also unaware of anything matching this description, so we’ll have to wait and see what the future holds.
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