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Get Lucky Casino Verdict
Get Lucky Casino has some fun ideas and keeps things interesting with the kickbux system, but it also lacks certain things like creative promotions. The main strength of this site is a really broad selection of top games, including both slots and card games. A good site design tops this off and overall, you’re likely to have a fun time here.
Percentage score
Design & Usability
There’s a very fun welcome page at Get Lucky Casino, which shows a quirky robot constructing games in his lab. You can move the scene with your mouse and of course see the latest offers. It’s good to see a site make effort with original characters. The same image is used for the site background, while images from the latest slots make up the main graphic area.
Navigation is easy thanks to a detailed top bar with site sections and account info. There are some nice touches like recent winners on the side and quick access to live chat. The layout is just different enough from the standard template to feel interesting without being confusing.
Software & Gameplay
The site is divided between casino and live casino, with the former then divided by categories on the left-hand side. It’s a nice, easy system which makes it easy to find games, plus there’s a search box. This lobby also shows the ‘hall of love’ which is a popular games list, recent jackpots and other news.
Games load really fast, appearing in a smallish window but the controls let you resize. The games get a themed background, various controls, multi-game options, cashier access and more. It’s a very detailed overlay that adds to the experience, plus you can go full-screen if you don’t like overlays.
Safety & Security
Get Lucky Casino is licensed and regulated by the UK Gambling Commission. The site is also very secure, with an up-to-date certificate on every page and SSL encryption to protect your payments.
The site has the IBAS seal of approval meaning that disputes are handled by an impartial third party. You also have access to responsible gaming information and controls that help you fight problem gambling.
Payments & Withdrawals
Get Lucky Casino accepts payments through credit cards like Visa and MasterCard. You can also use EntroPay, Neteller, Skrill and PaySafeCard. A decent setup, but no PayPal sadly.
Depositing is easy enough, but unfortunately, they sneakily require you to verify your mobile number in order to withdraw. They claim to process within 24 hours, with 2-7 days waiting time after that (or 1 day for e-wallets).
Customer Support
Click the question mark at the top of the site to get support, or use the live chat link beside it. The help page is detailed and useful, with a searchable FAQ section, some welcome text and contact methods easily found on display.
You can reach Get Lucky Casino via live chat or email. They do not appear to have phone support, which is a shame since the live chat is only 9am to 9pm, so night owls will lose out here.
Bonuses & Promotions
There is a standard and simple welcome bonus at Get Lucky Casino. Your first deposit is eligible for a 100% match, up to £100. This comes with a 35x wagering requirement, just a shade under the average. This is alright if a little lacklustre, but unfortunately it isn’t backed up by other promotions.
The site instead focuses on the ‘kickbux’ loyalty scheme, which is discussed more in the VIP section. This does give you access to various offers like free spins and deposit bonuses, but more actual promotions would be nice to see.
Device Compatibility
Though the site does not tell you this, there is an iOS app for Get Lucky Casino which is actually very well made. Essentially this recreates the mobile site, which any other phone type should be able to access.
The mobile page is much the same as desktop but organised in a more vertical layout. It’s one of the better made sites out there for navigating with ease and you have access to all games. Table and slot games alike are well optimised for mobile controls.
Variety & Originality
Get Lucky Casino uses games from NetEnt (Starburst), Microgaming (Tarzan), Playtech (Britain’s Got Talent) and more. Super Heroes by Yggdrasil stands out for something a little different, with top quality graphics. In short, you have over 400 video slots here, so variety is just not an issue. You also have 24 classic slots and 11 jackpot games.
The table games do well here too, with 13 roulette varieties, 8 blackjack, 8 video poker and 10 live dealer games. American Roulette by NetEnt looks particularly good. There’s more than enough to play here, with the only things missing being an original title or some quirky extras.
Loyalty & Rewards
Get Lucky Casino does not have a VIP system, but there is a detailed loyalty points setup. You earn ‘kickbux’ when you play, log in, deposit and even withdraw. These points can be spent in the site shop.
The shop sells a lot of nice things, from £1,000 in cash to 10 spins on Gonzo’s Quest. You can buy spins on various slots and reload bonuses too. You’ll need 5,000 points for the lowest reward and you get 100 for each £10 deposited, plus around 300 for joining.
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