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Dunder Casino Verdict
Dunder Casino is a really nice site with a quirky, refreshing design. You get a fun browsing experience and a fantastic variety of games, from all the major developers. Still, there are several little sticking points that prevent Dunder from hitting the top spot. Promotions are a little thin on the ground here and the lack of formal VIP rewards is disappointing, but the site is relatively new and it seems special offers do appear from time to time. Worth keeping an eye on!
Percentage score
Design & Usability
Dunder Casino greets you with an aerial view of a paradise coast, along with welcome text that proclaims that this site is made for you. The main page of the site shows another beautiful scene, which you can scroll down to get offers and find new games.
Each page has a narrow top bar with account info, section links and an expandable menu. This will remind you of mobile sites and clearly the site was built with this in mind. There is a minimalist feel to the site and it provides a pleasing change to stock template sites. Very smooth and responsive. The downside is that this site requires your phone number, for some reason.
Software & Gameplay
Head to the games section to load the built-in lobby, with a search box at the top and a categories section. The layout is a little unusual but makes sense once you get going. The games load fast and ask you to set a reality check interval so you can’t get lost in your spins.
The games sit in a large window, with a special Dunder overlay. The background is a fairly plain colour but does change to suit the game. You have resizing controls and the same top bar as the main site, so it’s easy to nip back to previous pages.
Safety & Security
Dunder Casino uses a secure connection on each page and encrypts all personal data. The site also has good responsible gaming information and controls to limit your spending.
The site uses only games with tested, fair randomness but more information on how they certify this would be nice to see. Of course, the game providers they use will individually list this information. Dunder is licensed and regulated by the Malta Gaming Authority and UK Gambling Commission.
Payments & Withdrawals
Click on the side menu to get your deposit page. This is super simple, giving you three clear boxes to enter your method, amount and bonus if you want one. Methods are a little thin on the ground, however. Dunder Casino accepts MasterCard and Visa debit and credit cards, or Neteller, or PaySafeCard. More e-wallets would be very nice to see.
The site aims to process withdrawals within 24 hours, with up to 3 banking days for the transaction to complete. This seems to play out in reality, with e-wallet transfers taking one or two days.
Customer Support
Click on the question mark at the top right to get a link to the help section, or the live chat system. The help page is well constructed, with a searchable FAQ area, top questions and contact methods clearly listed.
You can reach Dunder by live chat or email. There does not appear to be a phone line, which is a shame since the live chat is not 24/7. Still, the setup is very accessible and the team appear to be very knowledgeable.
Bonuses & Promotions
Dunder offers a tempting welcome package, over three deposits. Firstly, you get 20 casino free spins on Starburst just for registering, so that’s a great way to just check the site out. Then, your first deposit is eligible for a 200% bonus up to £50, with another 180 spins on Starburst (which is 20 spins a day for 9 days). Your second gets 50% extra up to £150, then your third gets 25% extra up to £400. The first is probably the most interesting here, but they’re all useful. These bonuses come with a 25x wagering requirement, well under the average.
Otherwise, promotions are a little hard to find without a main promotions page, but they are good when you find them! At the time of writing, the site’s 1 year anniversary was being celebrated with a competition giving away trips to Tanzania, New York and Barcelona, plus big cash. This was a case of wagering to earn draw tickets. This is really good stuff, but more day to day offers would be nice too.
Device Compatibility
This site does mention mobile play in a few areas but doesn’t have a page to fully explain things. There is no app for Dunder, but most devices will be able to log in via mobile or tablet browser.
The mobile site, as you may imagine, looks a lot like the main site. This site has been designed with mobile in mind and has a responsive design that will look good on any screen size. You can easily access your usual games and play with taps and swipes.
Variety & Originality
Dunder Casino has a mixture of game providers, which is always good for variety. You have Quickspin with games like Leprechaun Hills, Play ‘n’ Go with Prissy Princess, NetEnt with Starburst, Microgaming titles like Ariana and Castle Builder by Rabcat. That’s not all; you’ll find Nextgen, WMS, Thunderkick, Leander and Evolution Gaming live dealers among others. Clearly, variety is just not an issue.
There are multiple roulette and blackjack games here; for example, there are 15 roulette titles, including live dealers. There is a baccarat and a craps game too, though these less popular table games don’t get multiple variations.
Loyalty & Rewards
Dunder Casino does not appear to offer a VIP system, which is a shame, but seems to be a trend among new casino sites. This may be seen as a good thing for everyday players, but high rollers might be disappointed. The customer support team say that loyal players will be given VIP bonuses, so there may be something to hold out for, but no details are forthcoming.
There is no loyalty scheme or way to accrue reward points, sadly.
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