What we recommend instead
Deluxino Casino Verdict
Although Deluxino fails to offer the whole breadth of online casino games, if you’re into online slots and are looking for a fun and friendly site that welcomes both mobile and desktop players, dive in. Daily free spins and cashback are just some of the attractive perks that are on offer to loyal players, but to make the most of them, you’ll need to play your way to the mid-levels of the VIP scheme or higher.
Design & Usability
Like another of Tau’s Dragonfish casinos, the layout of the site is OK but you’re unable to see much without registering for an account. For example, it would be handy for prospective players to be able to look at the games lobby and promotions page to give them more information before joining.
As it stands, the homepage gives you a flavour of what you can expect, including the daily rewards, how many games there are, a quick overview of the welcome bonus, and access to the Contact page.
However, the plain white background and few graphics don’t help to make Deluxino particularly memorable.
Once you’ve signed in, you’re taken directly to the lobby where you can browse the different games or search for titles. A discreet drop-down menu at the top right allows you access to your balance, the cashier, and the Rewards, Promotions, and Support pages.
Software & Gameplay
While Dragonfish makes excellent online bingo software, its casino offering is a little less well-polished.
The lobby only includes three categories – New, All, and Favourites – and we believe it would be better if you could filter by the software provider or even theme.
You can’t play games in demo mode nor can you increase the game window to full-screen.
But, overall, the platform is error-free and user-friendly. Plus, you have the option to ‘favourite’ any games that you particularly enjoy.
Safety & Security
Cassava Enterprises Ltd. Is a trusted operator that takes the safety and security of its players very seriously. You can, therefore, rest assured that Deluxino is properly licensed (by both the UK Gambling Commission and the Government of Gibraltar), and uses SSL security.
The eCOGRA logo adds further proof of the casino’s good standing, and if you’d like to find out more about privacy and fair play, you’ll find links in the website’s footer.
Payments & Withdrawals
The support banking methods are Visa, MasterCard, Maestro, Wire Transfer, Entropay, PayPal, Neteller, and Paysafecard. There’s no Skrill at this point in time.
The minimum deposit and withdrawal amounts of £10 and £20 respectively seem fairly reasonable. But, the enforced 48-business-hours pending period that’s applied to withdrawal requests at all Cassava Enterprises-owned sites can be frustrating, particularly if you’re trying to cash-out over a weekend.
The support team at Deluxino can only be reached by freephone and online contact form between 10 AM and 2 PM from Monday to Sunday. The team aims to respond to (although not necessarily resolve) online contact form enquiries within four hours.
Bonuses & Promotions
Wager-free bonuses sound great, but if you’re hoping for a generous reward when you make your first deposit, you may be disappointed that all you get is 25 free spins for Fluffy Favourites. Plus, the maximum you can win with your free spins is £2.50 in bonus funds, complete with 40x wagering requirements.
The casino also runs daily offers which normally require you to make a qualifying deposit and are, more often than not, in the form of free spins. Unlike the welcome offer, however, you must meet 60x wagering requirements before being allowed to convert any bonus winnings to your withdrawable cash balance.
One of the prominent banners that features at Deluxino advertises the fact that you can play at the casino on mobile devices. However, you won’t find any mobile apps as the Deluxino website is designed to work across all platforms. So, if you’re eager to try it out on your smartphone or tablet, simply search for Deluxino using your preferred web browser and pay it a visit.
Variety & Originality
Almost all of the games at Deluxino are slots, which means that fans of live dealer games and table games are not very well catered for.
There are roughly 300 video slots and jackpot slots from companies like Eyecon, NetEnt, WMS, IGT, and Bally, including Bonanza, Mega Fortune, Secrets of Atlantis, Millionaire Genie, and Da Vinci Diamonds.
There are a handful of instant games which are hard to find as they don’t have their own category in the games lobby. Examples include $10k Cash Cuisine, Live Island Slingo, and Slingo Rainbow Riches.
Loyalty & Rewards
The rewards programme at Deluxino is made up of 12 levels, and when you make your first deposit and wager at least £1, you unlock Level 1.
Different perks are available at different levels. For example, players who are Level 1 and above receive daily free spins, but only Level 8 and above players gain access to VIP tournaments. The highest level qualifies for a special gift while everyone who’s at least Level 4 gets monthly cashback (N.B., up to 10%. A VIP Manager is offered to anyone on Level 8 or higher.