updated
byAva Louise

bgo Casino review

80%
Score Breakdown

0-29%

30-49%

50-69%

70-89%

90-100%

Full review criteria
updated
byAva Louise
80%
BGO Casino is a forward-thinking online casino that’s all about having fun
Looking for the 'Play' button?

We rely on our relationships with partner sites to keep our service free. We are either still in discussions or have failed to reach an agreement with bgo Casino.

However, we have kept our full review live for you to read. It's just as honest, unbiased and up to date as every other review on OnlineBingo. We've also listed some alternative sites below which are equally worthy of your attention. Give them a try and let us know what you think.

Thanks for your continued support.

score Breakdown
design & Usability
customer Support
bonuses & Promotions
software & Gameplay
device Compatibility
safety & Security
variety & Originality
payments & Withdrawals
VIP Programme
pros
  • Unique challenges
  • Exclusive promotions
cons
  • Poor loyalty scheme for casino players
about bgo Casino
platform
  • Other
owner
  • BGO Entertainment Ltd
licence
  • Alderney (BGO Entertainment Ltd)
launched
  • Jun 1, 2012
payment methods
  • Debit/Credit Card
contact information
social media
  • N/A

bgo Casino verdict

BGO Casino is operated by BGO Entertainment Limited – a company which until 2012 was known as the Mandalay Media Group when it was well-known for operating several successful online bingo sites. BGO Casino was one of the first online casinos to target casual players by taking a tongue-in-cheek approach to e-gaming. 

Today, the brand is a household name thanks to a humorous advertising campaign featuring Austin Powers’ Mini-Me actor, Verne Troyer, as “The Boss” of BGO, and other celebrities such as Dan Bilzerian and Paris Hilton. BGO Casino runs unique giveaways and an exclusive loyalty programme, and boasts a strong portfolio of online games that includes bingo, live dealer, and Vegas games.

design & Usability

BGO Casino has a playful appearance which we find rather endearing. The design includes bright fonts, high-quality graphics, and a unique colour scheme which clearly defines each section of the website (e.g. purple for the casino, blue for Vegas, red for live games, and pink for bingo). You can browse all of the available games on the homepage, as well as view the current no-deposit and welcome offers. There’s a sticky tab on the right-hand side which keeps BGO’s Help and social media accounts within easy reach at all times, and at the top-right, you’ll find links for the loyalty store and promotions page.

customer Support

The casino offers a good range of contact options (email, online contact form, live chat, and post), and the customer service team is extremely quick at resolving queries. However, due to the absence of a telephone number, and the lack of 24/7 support (N.B., live chat is only available between 8.30 AM and midnight from Monday to Sunday), it's hard to give BGO full backing.

bonuses & Promotions

Update (09/11/17) - BGO Casino has adopted a new 'no wagering' policy, which means all bonus wins from the site are now paid in real cash with zero wagering requirements.

As a result, the welcome bonus structure has been altered. The no deposit bonus at the site is no more, and the first deposit bonus is now structured. For every £1 you make in your first deposit, you'll receive 1 wager-free spin, up to a max of 50. So, if your first deposit is £20, you'll receive 20 free spins.

------------

We do love a good no-deposit bonus, and BGO Casino comes up trumps with its introductory deal of twenty free spins on Starburst. You have 24 hours in which to use them, and winnings are capped at £100 (which for a free offer seems fairly reasonable). We also like that you don’t need to enter any card details to claim your free spins bonus.

If you intend to become a funded member, you’ll be delighted to hear that there are bonuses available on each of your first four deposits. Deposit at least £10 on your first deposit, and you’ll receive 200% (up to £100) and 180 free spins. Deposit £10+ on your second deposit to get 100% extra (up to £500). Your third and fourth deposits must be of at least £30 each to qualify for 100% bonuses of up to £500 and £400 respectively. The only drawback to this generous welcome package is the x35 wagering requirements which we feel are rather high.

Under the link to the Boss’s Promotions, you’ll find all of the latest monthly offers. Sometimes, there are cashback deals and reload bonuses available, and more often than not, there’s a least one big monthly giveaway where you can play for luxury items like a brand-new car or a holiday.

software & Gameplay

BGO Casino uses Playtech software, which is also the choice of some of the best online slots in the UK, such as Gala, William Hill, and Grosvenor. It delivers superior and speedy gameplay, and very rarely suffers from unexpected outages or disconnections.

The lobby is well thought out, and ‘New’, ‘Hot’, and ‘Jackpot’ games are all easy to spot by their labels. There are multiple networked progressive jackpot slots, including the popular Age of Gods and Marvel slots series, but no BGO-exclusive games.

device Compatibility

The link to the Mobile page is situated in the footer, and also linked to in the Help section. It gives you the option to download the dedicated BGO app for Apple or Android devices, or visit the site on your mobile device to play games. Just like the desktop site, BGO’s mobile website gives you access to the full range of online game genres, including Casino, Vegas, Games, Live, and Bingo.

safety & Security

BGO Casino is dually licensed and regulated by the British Gambling Commission and the Alderney Gambling Control Commission. The website uses HTTPS, and other strict security measures are in place such as SSL encryption to protect your sensitive information. You can find out more by consulting the Terms and Conditions, Responsible Gaming, Privacy Policy, and Help pages. 

variety & Originality

There’s an extraordinary choice of games to choose from including slots like Batman & Catwoman Cash, Ace Ventura, Football Carnival, Cowboys and Aliens, White King, and Full Moon Fortunes, along with jackpot games like Blade, Beach Life, Age of Gods, Elektra, Funky Fruits, and Everybody’s Jackpot.

For roulette, there’s French, American, 3D, Penny, Pinball, Age of Gods, Video, Multi Wheel, Marvel, and more, and under Table Games, you’ll find 3 Card Brag, Pontoon, 21 Duel Blackjack, and Baccarat to mention but a few.

Playtech’s live dealer games are also on offer, and you can currently pick from Blackjack, Hi-Lo, Baccarat, Casino Hold’em, and Roulette. In addition to these, there are fourteen video poker variants including 10’s or Better, Aces and Faces, Joker Poker, and Mega Jacks.

However, we’d love to see some exclusive games at BGO Casino, and wonder whether the operator could strike a deal with Playtech to develop a few unique slots in the same way that NetEnt has done for Mr. Green Casino.

payments & Withdrawals

You can use any of the following payment methods: MasterCard, Visa, Neteller, Skrill, Paypal, Bank Transfer, Paysafecard, and Boku. Withdrawals to Paypal, Skrill, and Neteller take one working day while other payment methods take three to five working days.

The minimum and maximum withdrawal amounts are £10 and £20 respectively.

VIP Programme

The loyalty/VIP programme at BGO is called Hotel BGO. Each time you play games with real cash, you’re rewarded with stars. Once you’ve collected a sufficient number of stars, you’ll start to unlock levels and items within the loyalty store. The store lets you trade your stars for free spins on popular slots such as Twin Spin, Aloha, and Starburst, deposit bonuses, bonus credits, and real cash.

There are six levels in Hotel BGO, and the loyalty page tells you how many stars you need to reach each level. For example, you need 50 stars to reach Level 1 and 150 stars to get to Level 2, which means you’ll need to spend £500 and £1,500 respectively on slots. However, if you want to play blackjack and casino games, you’ll need to spend £5,000 and £15,000 to reach those levels, which in our opinion, seems way too steep.

As you progress through the different levels, the items in the loyalty store become cheaper to buy, plus you unlock new perks such as dedicated VIP management, quicker withdrawals, and invitations to VIP events.

conclusion

BGO Casino might not quite rival sites like William Hill and Grosvenor, but it still has a lot to offer fans of slots and casino games. As well as its extensive library of games, including Playtech’s superb live dealer tables, it allows for easy withdrawals and deposits, and boasts an excellent mobile site. We also love the unique promotions and loyalty plan, but the latter really needs to be reviewed as it takes too much money to progress through the system.

Write your own review

Have you played at bgo Casino? Leave a review and share your experience with thousands of other players.

Your rating:

By submitting your review you are giving OnlineBingo.co.uk the right to edit and post your review
on this website and other media. Your review will be posted within one to three business days as
long as it conforms to our review guidelines.

about bgo Casino
platform
  • Other
owner
  • BGO Entertainment Ltd
licence
  • Alderney (BGO Entertainment Ltd)
launched
  • Jun 1, 2012
payment methods
  • Debit/Credit Card
contact information
social media
  • N/A