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Barbados Casino Verdict
Security and fair play are assured, so you needn’t worry about the operator behind Barbados Casino. There’s also a great selection of slots and live dealer games to enjoy. However, if you’re hoping for a relaxing tropical island theme, you might want to leave your sunglasses at home. We’d also like to see more table games and special offers made available.
Percentage score
Design & Usability
In case you’re not familiar with our reviews, we’re rather keen on branding. After all, it makes sense if a casino’s website reflects its name and it helps to give the site an identity to which players can relate. So, we feel rather disappointed that there’s barely a palm tree in sight at Barbados Casino. The brand’s logo is plain white and contains no images, and the only glimpse you have of its namesake tropical island is the beach backdrop in the main advertising banner.
Paradise Lost aside, the layout and design are well-executed and hard to pick fault with. There’s an easy-to-spot area at the top-right where you can change the language, launch a live chat session, log-in or open an account. The two main menus allow you to browse the different game types, or look at the Help, Exclusive Club, and Promotions pages. The welcome offer is displayed in a static screen-width banner along with a link to the terms and conditions. Plus, you have the lobby and recent winners listed underneath all of the above.
Software & Gameplay
Barbados Casino uses proprietary software supplied by Aspire Global and, therefore, the layout of the website and the games lobby is almost identical to other brands on the same network such as Karamba, Luckland, and Magic Red Casino.
Although there are no exclusive games on offer, the load speeds are fast, and the lobby is designed so that you can quickly browse the games via various categories. You can even play all of the games (with the exception of live dealer casino titles for obvious reasons) in demo mode as a non-member.
Safety & Security
Barbados Casino is licensed and regulated by the United Kingdom Gambling Commission, as well as the Malta Gaming Authority. The software platform uses 128-bit SSL encryption technology to protect your data and transactions. Fair play is ensured through the use of RNG software that has been verified independently by iTech Labs.
Payments & Withdrawals
You can use any of the following payment methods: Visa, Maestro, MasterCard, Ukash, Skrill, Neteller, Entropay, Online Bank Transfer, Wire Transfer, Paysafecard, Giropay, Click and Buy, and Ecopayz. Withdrawal requests are processed within one working day of the mandatory 48-hour pending period, and are then delivered immediately to e-wallet processors, and within three to five business days to other payment methods.
Customer Support
It’s good to see that customer support is offered seven days a week, particularly when the contact options include live chat, email, and telephone. But, if your issue or query falls outside the support hours of 6 AM and 11 PM, you’ll have to be prepared to wait. However, the Help pages may steer you in the right direction as they cover a broad range of topics, including how to make withdrawals and deposits, technical problems, forgotten passwords, and frequently asked questions.
Bonuses & Promotions
Barbados Casino uses a three-part welcome package. The first offer invites you to claim 50% extra and 10 free spins if your first deposit is worth £20, 75% extra and 50 free spins if your first deposit is worth £40, or 100% extra and 100 free spins if your first deposit is worth £100 or more. Strangely, this promotion is only for UK residents. If you’re from a different part of the world, the minimum deposit is just £10. The welcome offer has 35x wagering requirements attached to it, and you have just one day in which to use your free spins.
We were unable to find any other special offers listed on the Promotions page.
Device Compatibility
There’s no information on device compatibility, so we set out to test it ourselves. While you won’t find a Barbados Casino app for Android or iOS devices, the website appears to be fully compatible with Android, iOS, and Windows phones and tablets.
Variety & Originality
Barbados Casino deserves recognition for stocking more than 200 different games that are supplied by big names in the online casino industry including NetEnt, Microgaming, and Amaya. You can choose from instant games like Diamond Duet, Disco Keno, and Bingo Bonanza, scratch cards such as Go 777, Pyramid, and 3 Rocks, video slots like Legend of Shangri-La, Avalon, Wolf Cub, and Thunderstruck II, live casino games, table games, and video poker. However, there are relatively few table games and video poker games available at present, and neither is the collection original as it’s the same as that offered by other sites using Aspire Global software.
Loyalty & Rewards
At Barbados Casino, you earn one reward point for every £40 wagered, and once you’ve collected enough points, you can redeem them for bonus money. Once you reach the number of points indicated on the Exclusive Club page, you’ll be automatically upgraded to the next VIP tier. There are seven VIP tiers, the top two of which are invitation-only. Some of the benefits that are offered to members are monthly cashback, VIP live tournaments, personalised offers, and dedicated account managers.
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