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Touch Lucky Casino Verdict
Touch Lucky Casino is a fun site, but it has nothing new or special to offer. New players will enjoy the mixture of games and the £5 to try things out may be useful. Bonus hunters may want to check out the welcome package with a low-ish requirement. Otherwise, despite being of generally high quality, the site is a little clunky and doesn’t really stand out from the crowd.
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Design & Usability
Touch Lucky has a striking purple colour scheme, which adds some instant class along with a very traditional layout. However, coupled with crazy artwork from the slots, it’s also quite bright and fun- especially after login, when the site background changes to characters. Nice as it is, the site lacks a defining theme, except for a lucky horseshoe in the logo. This is very much a template job.
The site layout is pretty straightforward, with a player section at the top right, but for other site links you need to check the footer or click on the advertising graphics. Many site areas open as floating panels instead of new pages, which makes them a little awkward to read.
Software & Gameplay
The games here are shown on large tiles, very easy to find and browse. There are clear categories and a search box to help you narrow them down.
The games are not the quickest to load and they get a slightly squashed screen space, but they look fine. There is a slight overlay with deposit and resizing controls, and a plain purple background.
Safety & Security
Touch Lucky Casino is licensed and regulated by the Government of Gibraltar and the UK Gambling Commission. The site uses IBAS as an independent adjudicator, helping players in the case of disputes.
This site has good security, with SSL encryption to protect player information. Finally, there’s a responsible gaming section with links to helpful groups like Gambleaware.
Payments & Withdrawals
Touch Lucky Casino has a slightly odd cashier, a floating panel with a set of buttons which look a little bland. It won’t take a minute to figure out, however. There are no fees here but withdrawals do have up to 3 days processing time.
This site accepts MasterCard and Visa credit and debit cards, or Neteller, Skrill, PaySafeCard, Trustly and Boku mobile.
Customer Support
The support link gives you access to email, phone and live chat. It’s good to have three ways to get in touch. The team are helpful and pretty fast to reply on live chat- they confirmed that the team can be reached from 9am until 12 midnight.
The site also lists some FAQs on the same area, but they are cramped by the panel system and quite tricky to browse.
Bonuses & Promotions
Touch Lucky Casino offers a £5 no deposit casino bonus just for registering your mobile phone. This is a nice free way to get started, but note that the winnings have a massive 100x wagering requirement, so it’s highly unlikely to withdraw anything from that. The main welcome package is split into three. Your first deposit can be matched by 200% up to £50, your second by 100% up to £200, then your third is matched by 50% up to £250. The first bonus also comes with 50 free spins, so it’s a tempting offer, with a relatively low wagering requirement of 30 times.
The site also offers regular deposit bonuses and mini-events, but a few more standard day-to-day promotions would be ideal.
Device Compatibility
Touch Lucky Casino does not have any apps, but there is a mobile version of the site which you can locate through a mobile or tablet browser. The site does not provide much information about this, however.
The mobile site is very streamlined compared to the desktop site, with minimal buttons and smart menus. The game selection is intact and the site is easy to use, so this should please casual mobile players.
Variety & Originality
Touch Lucky Casino has a pretty nice mixture of games, thanks to a combination of providers. Some providers are less well known than others, but all produce quality titles. NetEnt is probably the biggest here, with Drive: Multiplier Mayhem and Gonzo’s Quest. The site also has SGI games like Lucky Tree and Action Bank, Big Time Gaming slots like Danger High Voltage and Elk Studios brings along Ivanhoe. Watch out for the Mega Jackpots series too for big money.
There are not so many table games, but there are the standard roulette and blackjack titles to check out. There are several blackjack felt table games, plus a set of Extreme live dealer games to add a little glamour to the site.
Loyalty & Rewards
Touch Lucky Casino uses the Privilege system seen on other Nektan casinos. The system is invite-only and gives players free spins, deposit bonuses, cashback. The site unfortunately doesn’t go into a lot of detail about these offers and doesn’t appear to offer a full VIP experience with special events, but this may be hidden from general view. The site does not offer loyalty points for playing.
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