New MrQ feature makes it easier to collect winnings

LATEST NEWS & OFFERS / Feb 22, 2022
New MrQ feature makes it easier to collect winnings

Max Wright

Feb 22, 2022 2 min read
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Online bingo and slot site MrQ has always tried to make it easy for players to withdraw their hard earned winnings. Whether it’s the wager-free welcome bonus that means all winnings are yours to keep or the integration of open banking that connects directly to your bank.

The latest new feature from MrQ is the addition of HooYu KYC as a part of the registration process. KYC stands for “know your customer” and refers to the system of identification and verification that a player must go through whenever you sign up or withdraw from an online casino site.

What is KYC for?

This layer of safety protects players from fraudulent account access or withdrawals that they didn’t request, but also protects the casino too. It is a requirement from the UK Gambling Commission, which is why it’s a part of the casino experience, however that doesn’t mean it’s a fast process.

Players may often be frustrated by this process, as it requires them to upload documents for a member of staff to manually check and confirm — a process that can take up to a day, or longer on weekends. If you’re trying to withdraw a big win, it can feel like an unnecessary roadblock.

What does HooYu do to make this easier?

The integration of HooYu with MrQ’s site means that KYC can be completed automatically and securely. Most players will pass KYC after a simple name, date of birth and address check, however some may need to provide an extra layer of proof. 

By following the simple process of photographing a document and uploading a selfie alongside them, HooYu scans your face and validates that you are who you say you are, making the process take minutes through automation.

You might be familiar with the process of self identification through online banks like Monzo, which requires you to send a selfie or video when opening your account or unlocking a frozen card. 

If you’ve not already signed up to MrQ yet, then when you try and sign up to take advantage of the 20 free spins welcome bonus (with no wagering), you may go through the HooYu KYC process too.

Terms & Conditions: First deposit only. Min deposit & spend £10. Max 30 spins on Big Bass Bonanza Megaways at 20p per spin. Spins credited upon spend of £10. Full T&Cs apply.


Max Wright

Max has written news & content online for nearly 10 years. As the editor of Online Bingo, Max is writing and editing the site's gambling content and also writes video games content.